Returns & Exchanges
At EZINK™, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for unopened and unused products. If your order doesn't meet your expectations, we are committed to making it right through a simple and transparent exchange or refund process.
Check Eligibility
Ensure your beauty products are in their original, sealed packaging and that your request is within 30 days of the delivery date.
Contact Support
Email our customer care team with your order number and a brief reason for the return to receive your prepaid shipping label.
Pack and Ship
Securely package the items to prevent damage during transit and drop off the package at any authorized carrier location using the provided label.
Receive Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing